Some TikTok users reported that the app keeps closing or crashing unexpectedly on their mobile devices such as Android and iPhone. The app is likely having bugs and crashing as a result.
Other factors might cause your app to abruptly close. We’ll demonstrate how to approach solving this issue for you.
You can’t use TikTok continuously due to crashing for a variety of reasons, such as your background apps utilizing too many resources, a minor glitch on your phone, damaged cache files for TikTok, and more.
Instead of wasting time on the reasons behind TikTok crashing, let’s discuss how to fix it.
How To Fix TikTok App Keeps Crashing on Android/iPhone?
Here we have jotted down some of the fixes that will help you to solve the crashing issue on Android or iPhone.
Sometimes the problem is not with your phone, but rather with the server. Before you assume that you are experiencing TikTok Crashing issues, make sure the server is up. The TikTok app may be undergoing server maintenance.
The app that has not been updated to the most recent version typically won’t work. Simply verify that your mobile device is set to automatically update, then see whether a TikTok Update is available for download from Google PlayStore or the App Store.
One additional point is that make sure your internet connection is strong and has a fast internet speed.
Rebooting the phone is a simple solution for the majority of small glitches. By doing this, all of your phone’s functionalities are turned off and then turned back on, enabling you to solve any minor issues.
Also, try closing all other apps running in the background and open TikTok to see if the issue is resolved or not.
2. Force Close and then Reopen
TikTok’s minor glitch is one cause for your phone to crash when using it. Try forcing the app to close and reopen if restarting it didn’t work.
For Android:
Open the Settings app on your phone.
In Settings, choose Apps > App list.
Pick TikTok from the list of apps.
To close the app, choose Force stop.
Reopen TikTok from your home screen or app drawer.
For iPhone:
Keep in mind that Android only supports forced app closing. If you’re using an iPhone or iPad, you’ll need to use the standard close-and-open technique.
Swipe up from the bottom of the screen on your device, then stop in the center.
To close the TikTok app, swipe up.
To restart TikTok, tap it on your home screen.
2. Clear TikTok’s Cached Data
To enhance your app experience, TikTok keeps cache files on your phone. These files help the app in immediately provide the data you want. These files can frequently become corrupt for a variety of reasons.
You may be encountering app crash issues as a result of a corrupt cache in TikTok. To remove it:
For Android;
Open the Settings app on your phone.
In Settings, choose Apps > App list.
Pick TikTok from the list of apps.
Click on Storage.
To clear the cache, tap Clear Cache.
Open the app again.
For iPhone:
Keep in mind that on an iPhone, clearing the app cache requires uninstalling and reinstalling the app.
3. Free Up Storage
For TikTok to work, a few temporary files must be kept on your phone. The app can’t make and save those files if you’re out of storage space, which causes a crash. Therefore, make some room in your phone’s storage.
For Android:
Go to Settings on your mobile.
At the bottom, choose About device.
Select Storage.
May be you find storage option from the settings list by scrolling down.
Assess your storage needs and remove any outdated or extra stuff that you don’t need.
For iPhone:
On your smartphone, go to Settings.
In Settings, go to General > iPhone Storage.
Examine how much storage space you are using, and get rid of anything you don’t want to keep.
4. Update TikTok’s App
If you’re experiencing crash issues, it’s possible that you’re running an outdated version of TikTok on your phone. the most recent version could fix your problem.
For Android:
On your phone, open the Google Play Store.
Search TikTok and choose TikTok.
To update the app, tap the Update option.
For iPhone:
On your device, launch the App Store.
At the bottom, click the Updatestab.
On the list, choose Update next to TikTok.
5. Uninstall and Reinstall TikTok
The essential files of TikTok can become corrupt, which can result in the app acting strangely on your phone. Your app may be crashing as a result of changes made to its core files.
You can resolve your issue in this situation by uninstalling and reinstalling the application.
For Android:
TikTok will appear in your app drawer. Tap and hold it.
Choosing Uninstall from the menu.
In the popup, select Uninstall.
Search for TikTok in the Google Play Store and select Install.
For iPhone:
On your home screen, tap and hold the TikTok icon.
At the top-left of the app, select X.
In the popup, click Delete.
TikTok may be found in the App Store; click the download icon to get it.
6. Update Your Phone
Your device’s outdated operating system may be the root of the crash that affected TikTok. You may fix this by updating your device’s software to the most recent version.
For Android:
Open your phone’s settings.
From the bottom menu, choose About device (or System).
From the top menu, select Software Update or (System Update).
Download and install any updates that are available.
For iPhone:
Open your device’s settings.
Select Software Update under General in Settings.
Download and install the most recent updates.
7. Contact TikTok Support
If everything else fails, you could try contacting TikTok Support and asking for any recommended fixes for your TikTok crashing issue on your Android or iPhone devices. Hopefully, it will definitely help.
