Are you dealing with Samsung mobile screen turning off during a call? Well, this is due to the proximity sensor detecting an obstruction. This feature is introduced in mobile phones to prevent the screen from other accidental touches.
This feature saves your mobile’s battery while talking on calls. In case, you want to continue using your phone during calls but the screen keeps turning off then you need to enable the Smart Stay feature.
If you are dealing with a phone screen that turns off during a call on Android 10/11 devices, then don’t worry, you are not alone to face this problem. Many Android users are facing this problem whenever they tried to call their friends.
You can also apply these fixes not only on Samsung devices but also on other mobile phones i.e. Redmi, Realme, Tecno, oppo, or infinix.
Why Does My Phone Screen Turn Off During a Call?
It is due to the proximity sensor when you bring the phone screen closer to your ear. This is beneficial because it prevents unintentionally activating other functions when you are engaged in a call.
How Do I Stop Samsung Mobile Screen from Turning Off During Call In Android?
By enabling the smart stay feature and by turning off the double tap you can turn on your Samsung mobile screen while calling in Andriod. This is the simplest way how you can Turn off your Samsung mobile screen during the call.
Here we have some tested fixes, which can help you to solve your problem.
Fix 1: Check your Proximity Sensor:
If your mobile screen turns off randomly during the call, you should check your proximity sensor because it should help the screen come back to life.
You may turn off your mobile’s proximity sensor. Keep in mind that this feature is not available for all android mobiles except Xiaomi devices.
Follow the steps:
