Are you experiencing connectivity issues with your PS5 while connecting to PSN? This issue can be frustrating, especially when PS5 won’t connect to the PlayStation Network (PSN) while successfully linking to the internet. If you find yourself in this problem, you’re not alone.
Many users have encountered PS5 not connecting to PSN. In this article, we’ll explore the proven solutions tried by users to address the common problem of a PS5 that refuses to connect to PSN despite having a working internet connection.
Whether you’re facing a “PS5 won’t connect to PSN” or “PS5 can’t connect to PlayStation Network” dilemma, we’ve got you covered with practical steps to troubleshoot and resolve these connectivity issues, ensuring a seamless gaming experience on your PlayStation 5.
How To Fix PS5 Can’t Connect to PSN Issue
Now if the PS5 is not connecting to the PSN account then below we have compiled the list of best workable fixes to get your PSN account running again.
Verify PSN Server Status
A major cause of PS5 not connecting to the PlayStation network is the server-related issue. You need to visit the PlayStation Network page and choose your region to check if all the Sony services are up and running.
Server-related issues are temporary as soon as they are fixed you can instantly connect to PSN. However, if the services are down you can also read the cause.
Manually Set DNS Servers
Manually configuring DNS servers on your PS5, such as Google’s (8.8.8.8 and 8.8.4.4) or Cloudflare’s (1.1.1.1 and 1.0.0.1), ensures a more stable and reliable connection to the PlayStation Network by improving the translation of domain names to IP addresses.
Here are the steps to change the DNS server in PS5:
- Go to Network Settings.
- Choose between Wifi and LAN.
- Connect to your internet network using your username and password.
- Manually configure DNS settings.
- Replace Google DNS servers with the following: 8.8.8.8 8.8.4.4 (Primary) 8.8.4.4 (Secondary)
- Save the network configuration.
Disable IPv6
Disabling IPv6 in router settings helps eliminate potential conflicts and enhances the PS5’s connectivity to PSN, addressing compatibility issues that may arise with the latest version of the Internet Protocol.