If you’re a Hulu user and frequently experience crashes while watching your favorite TV shows and movies on Firestick or Smart TV, you’re not alone. This issue can be caused by various reasons such as outdated software, corrupt cache data, low device memory, and server downtime of the Hulu App.
However, there’s no need to panic as there are several troubleshooting steps that you can take to resolve this problem and get back to enjoying uninterrupted streaming.
In this article, we will guide you through the step-by-step process to fix Hulu keeps crashing on Firestick and Smart TV, so that you can continue enjoying your favorite content without any interruptions.
How To Fix Hulu Keeps crashing on Firestick & Smart TV?
Here are the best ways to help you cure your issue if Hulu continues crashing on your Firestick or smart TV.
1. Basic Things To-do
- Make sure your internet connection is reliable and fast. Try moving your router higher and closer to your TV. It will also be much preferable to use an Ethernet cable than a wireless connection.
- Sometimes, Hulu has server problems. Hulu may keep crashing as a result of this. Visit Downdetector to check for server outages and see how Hulu is performing as a service. You will be able to see the outcomes in the form of a live failure card and customer complaints.
- A power cycle is another easy fix for Hulu’s recurrent crashes.
Remove the TV and router plugs. After a few minutes, connect the router’s power cord. Plug in your TV and turn it on after your router has started.
- You should ensure Hulu is compatible with your TV if you experience frequent Hulu crashes after switching the device. To find out if your device is compatible, simply visit the Hulu Help Center. Instead, you can use a PC and a web browser like Google Chrome or Microsoft Edge to view Hulu if the current one is incompatible.
2. Clear Cache and Data
The temporary files and data are beneficial to overall speed, but sometimes, damaged files might make Hulu crash frequently. So, when Hulu keeps crashing, it is advised to delete the cookies and cache. To clear the cache and data on Firestick and Smart TV follow these steps:
- Go to Settings > Apps on your TV after turning it on.
- Go down to Hulu in the list of applications, click it, and then select Clear cache and Clear data from the drop-down menu.
- Restart your smart TV to see whether Hulu is functioning properly.
3. Update the Firmware
The mismatch between the firmware of your device and the Hulu app is another cause of Hulu crashes. This problem can be solved by updating your firmware. To accomplish this: Open Settings > Support > Software Update > Update Now.
4. Change the Resolution
Hulu may be streaming at a higher quality than your TV can handle if it keeps crashing while you are viewing a long movie or serial. In this situation, you must reduce the resolution to see if the problem has been resolved.
- Launch Hulu, then select Profile.
- Choose Settings > Cellular Data Usage > Save Data from the menu.
- Leave the Settings and watch some more television to see whether the Hulu app keeps crashing.
5. Turn Off Unused Services(Firestick)
Turning down unnecessary services is a common way to lighten the burden on your Firestick and keep it away from crashing. You can modify the amount of streaming live, and on-demand services that are enabled by default on your Firestick to your benefit. The more resources your Firestick utilizes, the more likely are apps to crash! To disable services on Firestick, follow these steps:
- Go to Settings using the controller for your Firestick.
- From the list, choose the “Applications” tab.
- Choose “Manage Installed Applications.”
- Make a note of the services you want to stop.
- Highlighted any app that is not frequently used.
- Tap on “Options” and pick “Force Stop”.
- For every unnecessary service, repeat the process.
6. Reinstall the Hulu Application
It could be a good idea to uninstall and reinstall Hulu if it keeps crashing on your device. To do so, follow the steps below:
