You experienced an error ’94’ (exception #94) while attempting to remove an old song from your Amazon Music playlist, which you had been using to unwind after a long work day.
Many Amazon Music users have reported a similar issue on the platform’s forum, stating that they too encountered the “Amazon Music Exception 94” Playlist error message when trying to delete a song from their playlist.
If you are trying to play a song, add a song or album to your library, edit or delete a playlist, or perform other account-related actions on Amazon Music, you may encounter error 94 (exception #94).
However, there are solutions available to help you resolve this issue. Don’t worry, we are here to provide some possible solutions that can help you resolve the error.
How To Fix Amazon Music Exception 94 Playlist Error?
To fix the Amazon Music error 94 (exception #94), you need to try a few solutions, try them one by one until you reach the effective one.
Music Exception 94 error occurs because of your internet connection or a problem with the application.
1. Check Your Internet Connection
To stream your multimedia content, you need to have persistent internet connectivity with Amazon Music. If your internet connection is acting strangely, Amazon Music won’t function as it should. Make sure the internet connection on your phone is active and reliable by checking it.
You can check the status of your connection by viewing a website in the web browser on your device. Your connection is functioning if you can load the website. If the website won’t load, the problem is with your connection. To use the Music app, you may alternate between Wi-Fi and cellular data. You can ask for assistance from your internet service provider.
2. Force Close and Reopen the Amazon Music
You can get Amazon Music 94 Playlist error as a result of minor bugs with the app. In this situation, you can resolve the problem by forcing the app to close and then reopen on your phone.
On Android:
Open the Settings app on your Android device.
In Settings, choose Apps > App Management.
When Amazon Music appears, tap it.
Decide on Force stop.
In the popup, choose Force Stop.
From your home screen or app drawer, reopen the app.
On iPad and iPhone:
On your phone, swipe up from the bottom and pause in the center.
To exit the app, locate Amazon Music and swipe up.
3. Restarting Your Device
To fix the issue, restart your device. There might be a system error on your phone that is causing the installed applications to stop working. That issue should be resolved after a phone reboot. Before turning off your device, remember to save any unsaved work.
4. Delete & Add the Playlist
Several Amazon Music users have confirmed that they have fixed the Amazon Music exception 94 playlist error by just deleting and then adding the playlist again. So try deleting the playlist and adding it back to see whether it resolves the issue or not.
5. Clear Amazon Music’s Cache
Cache files from Amazon Music are stored on your device to speed up content delivery. These files can occasionally develop corruption, which can cause many issues. A corrupt app cache may be the cause of your Amazon Music error 94.
Fortunately, you can fix it by simply deleting the cache files on your phone associated with the app. On Android, you can only delete the cache files of the app by following the steps:
On your Android device, tap Settings.
In Settings, choose Apps > App Management.
Among the options, select Amazon Music.
The storage overview of the application may be viewed by selecting Storage Use.
To clear the app’s cached data, tap Clear Cache.
On an iPhone or iPad, you must remove the application and then reinstall it to remove its cache.
6. Update Amazon Music
An old app version causes errors and various other kinds of problems. Fortunately, that is easily fixed by upgrading the program on your phone. We’ll demonstrate how to accomplish it in a way that’s quick, simple, and free.
On Android:
Open the Play Store on your Android device.
Discover Amazon Music.
In the search results, click Update next to the application.
On iPhone and iPad:
Open the App Store on your phone on an iPhone or iPad.
Updates can be chosen at the bottom.
On the list, choose Update next to Amazon Music.
7. Uninstall & Reinstall the Amazon Music
It’s possible that the important files of your Amazon Music app are broken if it keeps acting strangely and causing Playlist exception error 94. Your best alternative is to uninstall the current application and download and reinstall it from the appropriate app store on your device because you can’t manually repair those files.
By doing this, all of the app’s existing files are deleted. Reinstalling the application then leads to fresh files with no problems. When you reinstall the Music app, you’ll need to connect back to your Amazon account, so have your login information close at hand.
On Android:
Open the app drawer on your Android device and look for Amazon Music.
Select Uninstall by tapping and holding the program.
In the popup, select Uninstall.
Search for Amazon Music on the Play Store and select Install.
On iPad and iPhone:
On your home screen, tap and hold Amazon Music.
At the top-left of the app, select X.
In the popup, click Delete.
Find Amazon Music in the App Store and choose the download icon.
8. Contact Amazon Music Support
Last but not least, if none of the above-mentioned fixes work for you then contact Amazon Music support and describe the issue for further investigation and wait for the reply.
